Delete your Beepify account
You can have your Beepify account and your business data deleted at any time. This covers the web app, the iPhone app and the Android app (Beepify Scanner): it is one account. Choose the way that is easiest for you below.
In the app (Beepify Scanner)
- Open Beepify Scanner on your iPhone or Android phone and sign in as the owner.
- Go to Settings → Advanced → Delete account.
- Type the confirmation text and confirm. You will receive a confirmation email.
In the dashboard on your computer
- Sign in at beepify.app.
- Go to Settings and scroll to Danger zone → Delete account.
- Confirm with your password and the confirmation text.
By email
Can no longer sign in? Send an email from your account's email address to the address below, with the name of your business. We delete your account within 30 days and confirm by email.
What is deleted
- Your profile and login data
- Your business, locations, settings and team
- All loyalty cards, stamps, points, vouchers and messages
- All customer data of your business
- Your subscription is cancelled immediately; nothing more is charged
30-day cooling-off period
After your request your account is deactivated for 30 days. If you sign in during that period, you can undo the deletion. After that everything is permanently erased.
What we keep
We keep invoices and payment records for as long as the law requires (7-year tax retention obligation). Backups are overwritten within 30 days. We keep nothing else.
Are you a staff member?
As a staff member you can leave the business in the app via Settings → Advanced → Leave salon, or ask the owner to remove you from the team. If you also want your own login data erased, email us.
Are you a customer of a business?
If you only have a loyalty card in your wallet, you do not have a Beepify account. Ask the business to delete your data, or email us and we will help you.
Questions about privacy or deletion: privacy@beepify.app